Jaclyn McCormack

Jaclyn McCormack

Denver, CO

(260) 318-1523

jaclynkmccormack@gmail.com

Connect on LinkedIn
PDF Resume

Jaclyn McCormack

Denver, CO

(260) 318-1523

Denver, CO

jaclynkmccormack@gmail.com

Connect on LinkedIn
PDF Resume
PDF Resume

Summary

A strategic, service-oriented professional with five years of experience supporting non-profits through organizational transformation working in higher education, healthcare and hospitality. Proven skills in web development, graphic design, and user accessibility through the oversight and implementation of ten Indiana University departmental websites. Self-motivated with a focus on delivering meaningful outcomes through applied research, competitive analysis and employing a human centered approach.

Experience

IT Business Analyst

Feb 2019 – Nov 2021

Ascension Information Services
Indianapolis, IN
  • Coordinated and tracked multiple efforts for complex national software upgrades by leading weekly status updates to ensure resources were being allocated appropriately and project remained in scope
  • Conducted requirement gathering meetings and design solution discussions to evaluate and align clinical workflows with business initiatives
  • Presented business cases to stakeholders and senior leadership to analyze opportunities and define value with operational objectives
  • Ensured satisfactory customer interactions and outcomes through the monitoring of application service delivery

Graphic Design Specialist

Oct 2017 – Feb 2019
Indiana University
Bloomington, IN
  • Served as an in-house graphic and web design expert for 10 business units
  • Conceptualized, designed and collaborated with stakeholders to produce seasonal promotional materials and content for both print and digital media
  • Appointed as an information architect to lead a team of 8 to rebuild and implement 10 departmental websites
  • Performed competitive analysis, user research, developed prototypes and conducted usability testing sessions
  • Implemented and maintained brand standards by developing internal style guides
  • Captured, edited and resized photography for intended uses and platforms
  • Established standardized project management process and tools to coordinate task handoffs and track department initiatives
  • Regularly managed and prioritized multiple projects to ensure on-time deliverables

Marketing and Communications Intern

Oct 2017 – Feb 2019
Indiana University
Bloomington, IN
  • Developed informational outreach materials and presentation slide decks to highlight innovative research and grant programs
  • Rebranded, tested and implemented new, responsive website architecture for easier navigation and accessibility, increasing site traffic by 60%
  • Regularly maintained and updated website content with relevant information, news, and press releases

Education

Bachelor of Arts Graphic Design

May 2017

Indiana University
Bloomington, IN
  • Minor in Spanish

Skills

Visual Storyteller, Graphic Design, Web Development, Content Creation, Requirements Documentation, Brand and Visual Identities, Print and Digital Design, Photo Editing, Logo Design, Copywriting, Relational Service, Strategic Organizer, Creative Problem Solving, Team Building and Development, Content and Release Management, Detail Oriented, Resourceful, Spanish Speaking

Technical

Adobe Creative Suite, DSLR Camera, HTML, CSS, JavaScript, SQL, Google Workspaces, Microsoft Office, Asana, WordPress, Enterprise Level Content Management Systems, JIRA

Volunteer

Denver Urban Gardens

Oct 2020 – Current
  • 2022 Master Composter
  • Community Gardener Anything Wright Farms